Frequently Asked Questions about Maia App
Here you will find answers to the most common questions about Maia App, to help you make the most of all its features. Scroll down to find detailed information on how to use the platform.
General Use of Maia App
What is Maia App?
Maia App is an all-in-one artificial intelligence platform that offers a wide range of features, including text and image generation, information search, task automatization, custom AI creation, and many others. All features are seamlessly integrated into a single, powerful, intuitive app.
How can I start using Maia App?
Go to the “Plans & Pricing” page on the website, choose between the Free or Elite plan, sign up, and get started right away. You can access Maia App from both desktop and mobile and download it from Google Play or the App Store.
Can I use Maia App on both desktop and mobile?
Yes, Maia App is available on desktop, Android, and iOS. You can use its features anytime, from any device.
How can I start using Maia App on a desktop?
Go to the official website and click the “M” icon at the bottom right. From there, you will be taken to the login screen, where you can register or sign in.
How can I start using Maia App on mobile?
Search for “Maia AI” on Google Play or the App Store, download the app, and log in or sign up right from the home screen.
What is Maia V8?
Maia V8 is the first official version of the app out of beta, which introduces a range of powerful new features. Use Text Mode to edit all your texts, and Image Mode to generate detailed visuals. Customize the depth of Maia’s responses with Direct, Balanced, or Deep modes, and get answers integrated with the latest online data by enabling Web update. You can also create your own custom AI with Maia Studio and make the most of a dedicated model for code generation.
How does the Maia Credits system work?
During registration, you can choose between the Free Plan (50 credits/month) or the Elite Plan (500 credits/month). Every task you perform with Maia App consumes a certain number of credits based on the usage. If you run out of credits on the Elite Plan, you can buy extra credits or wait until the next month for your credits to refresh.
All plans include full access to all of Maia App’s features.
What features can I use with the Free Plan?
With the Free Plan, you get 50 credits per month and access to all features, including those in the new V8 version.
Do V8 features cost extra?
No, all the new features in Maia V8 can be accessed through the same credit system, so you won’t pay anything extra other than your current subscription.
Can I switch to another plan anytime?
Can I switch to another plan anytime?
Yes, you can change from the Free Plan to the Elite plan, or vice versa, when you need to from your account settings.
What happens when I run out of credits?
If you are on the Elite Plan, you can buy extra credits. Otherwise, you will need to wait until your monthly credits are automatically refreshed.
How do I track my usage of features and credits?
You can track your remaining credits whenever you need by checking the credit counter, which updates automatically as you use the app.
Is Maia App good for those who have never used AI apps before?
Yes! Maia App is designed to be intuitive and easy to use, even for those who are new to AI. All the features are accessible with a few clicks and do not require technical skills.
Which languages does Maia App support?
You can write and interact in any language. Maia App’s interface is also available in 9 languages: Italian, English, French, Spanish, Portuguese, German, Arabic, Chinese, and Hindi.
What should I do if I need technical support?
You can access the Feedback section from the app and send an email to [email protected] or fill out the form on the website Contact page at mymaia.ai.
How do I delete my Maia App account?
If you want to permanently delete your Maia App account, you have two options:
From the app, go to "Personal Settings > Delete Account"
From your personal area on the mymaia.ai website, go to "Profile > Delete Account".
Specific Features
What is Text Mode?
Text Mode is an advanced text editing feature (available only on desktop) that enables you to modify, refine, and format your texts right within the Maia App interface.
How do the customized response modes work?
Every time you ask a question, you can choose how detailed the answer should be: Direct (fast and to the point), Balanced (set by default), or Deep (more analytical and in-depth). All modes ensure accurate and reliable information.
What is the difference between Direct, Balanced, and Deep responses?
- Direct: short and fast responses.
- Balanced: broader answers with more context.
- Deep: detailed, in-depth answers.
All modes provide precise and reliable information.
How does Advanced Search work?
This feature provides answers based on verified sources, with clickable links, so you can also dive deeper into a topic.
How does Web Update work?
If you enable this feature, Maia will combine its internal knowledge with real-time web data, providing even more accurate and up-to-date answers.
Can I upload documents and search within them?
Yes, you can upload texts, images, and audio from your device or the “My files” section, and ask questions about their content.
What types of files can I upload to Maia App?
- Texts: .txt, .pdf, .docx, .pptx
- Images: .jpg, .png, .tiff, .bmp, .gif, .webp
- Audio: .aac, .wav, .mpeg, .ogg, .opus
- You can also upload links to web pages.
What is Maia Studio?
Maia Studio is a tool that lets you create your own personalized AI. You can upload documents or links, and Maia will turn them into an interactive knowledge base that you can explore, query, and easily share with others.
Can I share the content of my knowledge base with others?
Yes! With Maia Studio, you can generate and share a public link to allow others to interact with your knowledge base and create new content.
Can people without a Maia App account access my shared link?
Yes, those who don’t have an account but receive the link can still access your shared content by filling out a short form. This allows external users to interact with your knowledge base and generate new content.
How does image generation work?
Describe what you want to see, and Maia will create tailored pictures. With Image Mode, you can add visual inspirations, choose a style and even add a reference face.
What is Image Mode?
Image Mode is an advanced image generation feature available on desktop and mobile. Choose a style, upload a reference image to guide composition or a face reference to get extremely precise results.
Can I also use Maia App to summarize content?
Yes, Quick Actions allow you to summarize files, documents, web pages, text messages and audio messages, including those forwarded from WhatsApp and Telegram.
Can I use Maia App to translate texts?
Absolutely! You can translate documents or web pages and even forward them from WhatsApp or Telegram to get your translation even faster.
Can I also use Maia App to transcribe audio?
Yes, you can transcribe audio or voice messages, even by forwarding them from WhatsApp or Telegram, on both desktop and mobile.
Can I generate code with Maia App?
Yes, you can ask for any code in natural language. Use Balanced Mode to get the code, or Deep Mode to receive the code along with the explanations on how to implement it.
Do I find the same features on desktop and mobile?
Yes, except for Text Mode, which is only available on the desktop version.
Privacy and Security
How does privacy protection work on Maia App?
Maia does not collect, store or share personal data with third parties, and does not use it to train AI models. Everything you do on the platform remains private.
Are my files and documents safe on Maia App?
Yes, the files you upload and the AI you create with Maia Studio are only accessible to you and the people you choose to share them with.
Are the images generated with Maia App totally unique?
Every image is created using generative AI, so the outputs are original. However, similar prompts may result in images that share certain elements and characteristics.
Can I freely use all the images I generate?
Yes, you are free to modify, use, and share your generated images for personal or professional projects, with no restrictions.
Account Management and Access
How do I register for Maia App?
To register, go to the website mymaia.ai, navigate to the "Plans & Pricing" section, and choose between the Free or the Elite Plan based on your needs. Click on the selected plan and fill in the registration form with your details (email, name, and password).
After registration, you can start using Maia App in two ways:
- From desktop: Go back to the website homepage and click the "M" logo at the bottom right to access the platform.
- From mobile: Go to Google Play or the App Store, search for "Maia AI", download the official app, and log in with the same credentials used during registration.
What should I do if I forget my Maia App account password?
If you forget your password, click “Forgot Your Password?” on the login screen and follow the instructions to receive a reset email. You can create a new password in just a few minutes.
Can I use the same login credentials on desktop and mobile?
Yes, you can log in with the same credentials on any device. Your data and credits are always synced.
How can I update my profile or change my password?
Go to your account settings to update personal information, change your password, or manage your security settings.
Can I use Maia App offline?
No, Maia App requires an internet connection to provide up-to-date answers and high-quality content.