Vorschriften
1. What is Maia?
Maia is an AI system consisting of multiple artificial intelligence models, which provides solutions to help manage everyday tasks. Maia learns from user interactions, enabling you to upload personal documents and turn them into private knowledge bases, on which you can ask questions. It’s a dynamic, ever-evolving system designed to deliver customized solutions.
1.1 The Maia Credits system
Maia works through the Maia Credits system which offers great flexibility as it deducts credits only for the features the user is interested in.
You can choose between two plans:
– Free Plan: 50 Maia Credits for free per month
– Elite Plan: 500 Maia Credits for 5€ per month
For more information, please refer to the “Pricing” section at the end of this document.
2. How to download the Maia app to your device
You have two ways to download the Maia app:
1. Open the Play Store on your mobile, tap “Search”, type “Maia” and download the app.
2. On your phone, go to the Maia website at www.mymaia.ai, scroll to the page bottom and choose between Google Play and App Store.
You will be redirected to the corresponding app store, where you can download the app.
2.2 How to create an account
Upon downloading the Maia app, you will see a welcome screen where you can register a new account or log in later. From this screen, you can also view the Terms of Service and Privacy Policy.
If you want to sign up, tap “Register a new account” to begin the registration process. You will then be redirected to the Maia website at www.mymaia.ai. Once there, navigate to the “Plans and Prices” page and choose between the Free and Elite plans.
Once you have selected your plan, a registration form will appear. Fill out the provided fields to create your account on the Maia platform.
Please note that the form includes fields marked by red asterisks, which are required in order to proceed with registration.
Note: Your password must be 10 characters long, including 1 special character, 1 uppercase letter, 1 lowercase letter, and 1 number.
We recommend filling in the “Interests” field to help Maia learn more about you and provide personalized responses.
To make the most of Maia’s features, check the boxes labelled “Consent for localization” to perform local searches, and “Consent to use the microphone” to enable the Speech-to-Text mode and use your voice when interacting with your Life Copilot.
To complete registration, tap the “Submit” button and check the email we will automatically send to your email account.
By tapping the blue “Click here” link, you will confirm your request to create a Maia account. This will lead you to the shopping cart page where you can complete the payment.
To finally access the service, you will need to go back to the app where you can enter your login details..
IN A FEW TAPS: How to create an account
1) Tap “Register a new account”
– the app will redirect you to www.mymaia.ai
2) Navigate to the “Plans and Prices” page
3) Choose between the Free plan and the Elite plan
4) Fill in the registration form with the required information
5) Confirm your email address
6) Complete the payment
7) Go back to the Maia app
8) Enter your credentials
9) Tap the “Log in” button
2.3 What the Maia panel looks like on the first login
You can explore all of Maia’s features by simply entering your request in the search box.
Let’s see what the home screen looks like:
2.4 The navigation menu
Let’s have a look at each icon, starting from left:
● 
Tap here to view the conversion history
● 
Tap here to see your Personal Profile Graph. If you want to get more personalized answers, enter your data into the graph to help Maia know you better.
● 
Tap here to open a new chat.
● 
Tap here to see the number of Maia Credits that have been spent so far.
You can easily monitor your credits using the pie chart, which updates in real time. The chart allows you to see how often you have made specific requests and provides insight into which categories your credits have been spent on the most.
Each Maia feature uses a certain number of Maia Credits, depending on the type of search and the actions needed to provide an answer. For example, with the Free monthly plan (50 Maia Credits), you can generate up to 100 images or perform around 15 searches or text generation tasks per month. On the other hand, the Elite monthly plan (500 Maia Credits) allows you to generate up to 1,000 images or complete approximately 75 searches or text generation tasks each month.
Please note that once your credits run out, the app will notify you with a message. When this happens, you can either wait for the next month to replenish your credits (50 for Free accounts and 500 for Elite accounts) or purchase an additional credit package. The additional packages—Small, Medium, and Large— are exclusively available for Elite accounts and must be purchased from the Plans and Prices section on the website www.mymaia.ai.
● 
Tap here to open the Uknow section, where you can store your documents and ask Maia about their content, without the need to read them all.
3. Customization Sections
If you want Maia to provide custom answers, take some time to explore the panel sections dedicated to storing personal information and documents.
3.1 Personal Profile Graph
3.1 Personal Profile Graph
The Personal Profile Graph, also known as PPG, is a tool that allows Maia to map users’ interests, preferences, and personal information.
Note: To fully benefit from Maia’s potential, we suggest filling in the PPG with as much information as possible.
The Personal Profile Graph is made of NODES, each representing a different category of information that the user can provide.
To access this section and start adding your personal information, tap the button.
The Personal Profile Graph is a network of NODES. In the centre, you will find a NODE labelled with your name that contains your basic information. In our example, the user’s name is John, so the central NODE is “John”.
From the central NODE, 7 other NODES branch out, each representing a specific category.
The categories are:
– Physical Appearance. This section contains information about the user’s physical traits, such as body type, weight, eye and hair colour, and whether they wear glasses.
– Job. This section contains information about the user’s job, company and office location.
– Education. This section contains information about the user’s educational background and the languages they speak. Remember that here you can add as many languages as you like.
– Family. This section contains information about the user’s family members. If completed, it provides a full picture of their family, including their partner, children, parents, and siblings. You can also enter specifics such as each family member’s name, age, and interests.
– Passions. This section collects the hobbies and passions the user first entered during registration. You can add more by typing them into the box.
– Lifestyle. This section contains information about the user’s diet, allergies, favourite foods and drinks, and travel preferences such as favourite vacation types and visited destinations. You can also add information about your favourite sports teams, the sports you practice, and what social media you are on.
– Finance. This section contains information about the user’s properties – for example, a two-room apartment at 42 Ellerdale Road, London – and their vehicles. In this last category, you can also specify your vehicle horsepower and registration year.
As you enter your data, the graph will update by creating new connections and NODES.
3.1.1 How to enter information into your Personal Profile Graph
Tap the NODE with the category name to enter your data into a section/category. In our example, if you want to enrich the central NODE, you will need to tap “John”.
Once you tap the central NODE, you will see a screen featuring your name, surname, gender and date of birth. These data are already part of your graph as they were automatically added during registration. Tap “Add info” 
and choose from the list to enrich this category further. In this specific case, the information that has been left out is “Address” and “Residence”.
If you want to enter your address:
– Tap “Add info”
– Tap “Select item”
– Select “Address” from the option list
– Tap “Add”
– Type the address into the provided box
– Tap “Save change” to save the information
For each NODE, you will need to follow the same steps if you want to input your data into the graph.
IN A FEW TAPS: How to add information to your PPG
1) In the menu, tap the second button from the left
2) Tap the “NODE” where you want to add information, for example, “John”
3) Tap “Add info” > “Select item”
4) Select one of the items from the list, for example, “Address”
5) Tap the “Add” button
6) Enter the information, for example, “42 Ellerdale Road”
7) Tap “Save change”
Note: Don’t forget to tap “Save change” after completing all fields in a NODE. If you don’t save and move to another NODE in the graph, any unsaved information will be lost, and you will need to re-enter it.
You can navigate your Personal Profile Graph by tapping any NODE which will take you to the corresponding categories, where you can add your information.
Some NODES, like “Family”, “Job”, “Passions”, and “Finance”, allow you to add second-level information. For example, if you add your partner’s name in the “Family” NODE, as first-level information, you can also specify their job, age, and passions, as second-level information.
3.1.2 How to add second-level information
After entering your life partner’s name (e.g., Lisa) into your PPG and saving the change, as we have seen before, a new NODE called “Lisa” will be automatically created.
To enrich the Lisa NODE, tap it, select the item, enter the information and tap “Save change”.
IN A FEW TAPS: How to add second-level information to your PPG
1) Tap the “NODE” where you want to add information, for example, “Lisa”
2) Tap “Add info” > “Select item”
3) Select one of the items from the list, for example, “Age”
4) Tap “Add”
5) Enter the information, for example, 48
6) Tap “Save change”
Note: You can delete the information you entered anytime by tapping on the trash
icon 
found next to each data.
If you don’t want certain NODES – for categories like Physical Appearance, Education, Job, Family, Passions, Lifestyle, or Finance – to be shown in your PPG, you can turn them off by tapping the 
icon in the top right corner.
Once you tap it, you will see a screen featuring a list with all NODES/categories.
To disable them, check a NODE box and tap “Save” 
. By doing so, the NODES you selected will no longer appear in your Personal Profile Graph.
IN A FEW TAPS: How to disable NODES in your PPG
1) Tap the icon in the top right corner
2) Choose the NODES you don’t want to be displayed on your graph
3) Tap “Save”
Note: We recommend entering as much information as possible into your Personal Profile Graph. This way, Maia can use your data to give you the most accurate and customized answers.
My files is a personal space where users can upload documents, website links, voice messages, and emails. Maia can perform various tasks on these files, like answering questions about their content, providing translations and summaries, and even audio transcriptions.
Let’s take a look at what can be uploaded and how to do so.
Here is a list of the files you can upload:
● Text files: TXT, PDF, DOCX, PPTX
● Images: JPG, PNG, TIFF, BMP, GIF, WEBP
● Audio: AAC, WAV, MPEG, OGG, OPUS
● URL: (website links)
3.2.1 How to upload documents to My files
Tap the button in the menu to open a new screen where you can upload your files.
Tap the 
icon in the bottom left to see the following screen:
The three buttons allow you to:
– Upload documents
– Enter URLs from websites
– Create a folder
Upload documents
Tap “Document” to open your phone storage and choose the file you want to upload.
Please note that the system allows file uploads up to a maximum of 5 MB.
Once you select a file, a screen will appear displaying the document in the “My files” section as it uploads.
Next to the uploaded file, you will see a three-dot 
icon featuring various options that allow you to:
– Preview the file
– Rename the file
– Move the file
– Summarize the file
– Translate the file. Next to it, you will see a button that allows you to select the language.
– Delete the file
Here is a step-by-step visual guide to uploading a file:
In our example, we have selected a document and renamed it by first tapping the
three-dot icon and then “Rename”.
You can easily send email content or any attachments you have received via email. Forward the email to [email protected] to add the email content and/or any attachments to “My files”.
IN A FEW TAPS: How to upload a file to “My files”
1) Tap the button in the menu
2) Tap “Document”
3) Choose the document you want to upload
4) Wait until the document is fully uploaded
IN A FEW TAPS: How to rename a file
1) Tap the three-dot icon which is located next to the document you want to rename
2) Choose “Rename” from the option list
3) Type the name
4) Tap “Rename”
Enter URLs
Tap “URL” to open a pop-up where to paste your website link. Once you paste it, tap “Connect”.
IN A FEW TAPS: How to upload a URL to “My files”
1. Tap the button in the menu
2. Tap “URL”
3. Paste the web address you want to add
4. Tap “Connect”
Create a folder
This option allows you to create a folder where to keep your files organized, making it easier to access them later.
Now that your account has been customized and your documents have been uploaded, you are ready to make the most of Maia.
4. Maia’s tasks and features
Maia offers a wide range of features, from searching the web for information and generating unique images to creating personalized text—whether it is a quick paragraph or more detailed content. It can also interact with the files you upload to your storage space.
Let’s take a look at some examples and see how these features work in practice.
As previously explained in Chapter 2.4, clicking the button opens the section where you can start using Maia and discover all its features.
4.1 Ufind: web-based information search
This feature allows you to ask questions and get accurate answers based on verified sources. You can request information on a variety of topics, by asking Maia to carry out web searches or more localized searches which can help you find a business in a specific area.
4.1.1 How Ufind works
If you want to perform a web search and ask for information or advice, simply type your request into the search box. Alternatively, you can use your voice to interact with Maia by clicking the microphone icon 
.
In this section, you can ask Maia questions and receive answers based on information found on the web. Please remember that, if you activate geolocation and complete your Personal Profile Graph, Maia will be able to provide highly customized answers. Besides web searches, here you can do local searches and ask personal questions and interesting facts about Maia. Finally, you can also ask about your information to see how much Maia has learnt about you.
4.1.2 Questions you can ask Maia in the Ufind section
– Web searches are standard searches conducted on the web which also include those that don’t require specific customization.
Let’s see an example:
Clicking the three dots in the top right opens a menu that allows you to:
– Rename the conversation
– Share the conversation
– Delete the conversation
When we talk about sharing, we mean that users can share an entire conversation via a link. By clicking the 
icon, the device will show a list of apps—such as Quick Share, WhatsApp, Instagram, and Chrome—where you can choose to share your conversation.
Finally, the 
buttons allow you to rate the answer: a thumbs-up for positive feedback and a thumbs-down for negative feedback.
4.1.3 The importance of the context
Maia can infer the subject of a sentence, even when it is not explicitly mentioned, by deriving it from the prior context.
In our example, the user asks who David Beckham is and moves on to their second question “How many children does he have?”. Although the subject, David Beckham, is not specified, Maia can still understand it from the previous interaction.
Maia has provided information about David Beckham’s children. As you can see from the example, there has been no need to specify the subject of the question as the context carried over the information that Maia understood to perform the search.
– Local searches help locate businesses in a specific area, whether near the user’s address or in another city.
Let’s see an example:
The user searched for a specific type of restaurant in a particular area. Maia found three options and created a detailed profile for each, including a short description, pros and cons, opening hours, and, if available, a link to the restaurant’s website.
Note: The availability of the provided information strictly depends on whether the business is listed online, not on a malfunction of Maia.
– With personal searches, you can discover more about Maia and how it can assist you. You can also ask Maia similar questions about yourself to see how much it knows about you.
IN A FEW TAPS: How to do a search with Maia
1) Tap the button from the home screen to open a new chat
2) Type your question in the search box
3) Tap the send button
Types of search:
– Web search
– Local search
– Personal search
4.2 What Image Generation is
This is where Maia generates images using AI. Just like with web searches, you can share or download them to your device.
Maia creates detailed, high-quality images that span various styles and formats. The result is incredibly realistic and expressive, with a sharp focus on facial expressions and textures. The portraits are also extremely realistic.
4.2.1 How Image Generation Works
Let’s ask Maia to generate a picture from a short and simple text prompt: “Create an image of a child with a big smile on his face, eating a piece of chocolate cake”.
Here is what our example looks like:
The image matches the user’s prompt and shows the feeling of fun. Maia has focused on the details and facial expression, making the result look extremely realistic.
IN A FEW TAPS: How to generate an image with Maia
1) Tap the menu button to open a new chat
2) Write your image prompt
3) Tap the send button
4.3 What “Text Generation” is
This is where Maia generates a wide range of texts, including articles, contracts, podcasts, reports, and more.
4.3.1 How “Text Generation” works
To generate your text with Maia, type your request in the search bar.
Let’s see a few examples:
1) Write an article about the story of Santa Claus
Maia has generated a text on the requested topic, following the proper structure and guidelines typical of an article.
2) Create a sales contract for a Xiaomi phone priced at €120 between Mr Jack Thompson and Ms Emma Wilson.
Note: This example only includes the buyer’s and seller’s names, leaving out sensitive information like tax numbers or addresses. Depending on the context, Maia adds placeholders and/or fictitious details which you will need to edit later. Although, in this case, the user hasn’t provided specific information on the buyer and seller, Maia has added placeholders to ensure the contract looks legally valid.
IN A FEW TAPS: How to generate a contract
1) Click the button to open a new chat
2) Enter the details of the contract
3) Press the send button
4) Edit the information with real details (e.g., tax ID, residential address, etc.)
4.4 What “Uknow” is
This feature, which combines the “My files” storage space and Maia technology, allows you to upload texts, audio, images, and URLs. Once you upload your file, you can ask Maia questions about its content, translate or summarize it, and ask for audio transcriptions.
4.4.1 How “Uknow” works
To talk about this feature and understand how to use it, we need to go back to the section dedicated to “My Files” and file uploads (Chapter 3.1 of this manual).
To start using the feature, you will need to attach one or more files to a chat.
First, start a new conversation by clicking the icon. Once you are in a new chat, you can proceed by attaching a file.
4.4.2 Visual guide on how to attach a file to a chat:
IN A FEW TAPS: How to attach a file to a chat
1) Tap the button
2) Choose a file
3) Press and hold the selected file
4) Tap “Create chat”
5) Tap “Ok” to confirm the conversion into Uknow
You will now see a new chat featuring a search box where you can type your question. If you want to attach a second file to the same chat, tap the attach icon next to the search box.
In the top right corner, you will see the icon 
. Tap it if you want to name your Uknow, add a welcome message, and attach a welcome video. This way, you can share a generated link and make it interactive on social media. All you need to do is copy and paste your link.
IN A FEW TAPS: How to share a conversation on social media
1. Tap the share button
2. Enter the Uknow name
3. Add a welcome message
4. Add a welcome video
5. Tap “Save”
6. Copy the link to share on your social media
4.3.3 Quick actions on the files attached to a chat
Once a document is uploaded, you can ask Maia to perform tasks such as summarizing or translating its content.
To start using the quick actions, tap the arrow in the top left corner located next to “Sources”, which represents the attached file. Once you expand this section, you will see a three-dot icon next to your file. Tap it to view all quick actions.
Open. By tapping here, you can open the attached document.
Summarize. By tapping here, you are asking Maia to summarize the attached document.
Translate. By tapping here, you are asking Maia to translate the attached document. To select a language for your translation, tap the button next to “Translate” and choose from the list. Since the app is initially set to English, the button will display “English”. Once you choose the target language (e.g., Spanish), the button will update to “Spanish”.
Delete: By clicking here, you can unlink the attached document from the chat.
In addition to the quick actions, you can also ask Maia specific questions about the content of your document. Use the chat search box to type your request.a.
5. PRICING
Maia is an AI product that works through a credit system called Maia Credits. This system allows you to use credits only for the specific tasks or requests you actually need, ensuring no credits are left unused.
As mentioned earlier, when making your purchase, you can choose between two types of plans:
– Maia Free has no fixed monthly costs and provides 50 free Maia Credits per
month which you can use for any Maia feature.
– Maia Elite has a fixed cost of only €5 per month and provides 500 Maia Credits, with automatic monthly renewal.
The Maia Free plan allows unlimited access to all types of requests, with the only limitation being the 50 credits available. Once the credits are over, the service will be unavailable until the plan is renewed for free, after which you will receive another 50 credits, as provided for in the Free plan.
If you think that the 50 monthly credits on the Free plan are not enough for your needs, you will have to upgrade to the Elite plan to get additional credits. Purchasing extra credit packages is not possible with the Free plan.
The Elite plan not only comes at a very competitive price of just 5 euros per month, but it also provides 500 credits, which results in more interactions with Maia. Besides, if you run out of credits on the Elite plan, you can always purchase extra credit packages.
Our extra credit packages are:
– Small: 500 Maia Credits
– Medium: 1000 Maia Credits
– Large: 3000 Maia Credits
Please remember that the credits you purchase from the extra credit packages are valid and can only be used while your Elite plan is active. If you don’t renew your subscription after 3 months, the account will switch to the Free plan with 50 credits, and any extra credits you have bought won’t be available. However, if you renew the Elite plan, those credits will become available again.
5.1 Payment methods
To start using Maia, you can choose from the following payment methods:
– Credit cards (Visa, Mastercard, Amex, UnionPay)
– Google Pay, Apple Pay
– Utake Payment
The Elite plan has a fee of 5 euros, which will be charged monthly. When you renew by making your next payment, the 500 Maia Credits will be automatically added to your Maia account.