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    What is Maia?

    Maia is an AI system consisting of multiple artificial intelligence models, which provides solutions to help manage everyday tasks. Maia learns from user interactions, enabling you to upload personal documents and turn them into private knowledge bases, on which you can ask questions. It’s a dynamic, ever-evolving system designed to deliver customized solutions.

    1. THE MAIA CREDITS SYSTEM

    Maia works through the Maia Credits system which offers great flexibility as it deducts credits only for the features the user is interested in.

    You can choose between two plans:

    – Free Plan: 50 Maia Credits for free per month
    – Elite Plan: 500 Maia Credits for 5€ per month

    For more information, please refer to the “Pricing” section at the end of this document.

    2. HOW TO CREATE AN ACCOUNT

    To create a Maia account you need to register. First, go to the Maia website at www.mymaia.ai and navigate to the “Plans and Prices” page where you can choose between the Free and the Elite plans.

    Once you have selected your plan, a registration form will appear. Fill out the provided fields to create your account on the Maia platform. Please note that the form includes fields marked by red asterisks, which are required to proceed with registration.

    Note: Your password must be 10 characters long, including 1 special character, 1 uppercase letter, 1 lowercase letter, and 1 number.

    We recommend filling in the “Interest”’ field to help Maia learn more about you and provide personalized responses.

    To make the most of Maia’s features, check the boxes labelled “Consent for localization” to perform local searches, and “Consent to use the microphone” to enable the Speech-to-Text mode and use your voice when interacting with your Life Copilot.

    To complete your registration, click the “Register” button and check the email we will automatically send to your email account.

    By clicking the blue “Click here” link, you will confirm your request to create a Maia account. This will lead you to the shopping cart page where you can complete the payment.

    Once the payment is complete, you will receive a confirmation email and be automatically redirected to the Maia website. From there, you can access the service by entering your credentials.

    2.1 How to log in to Maia next time

    For future logins, click the button on the Maia website at www.mymaia.ai. This will open the login screen, where you can enter your credentials to access the service.

    If you forget your password, you can reset it by clicking the “Forgot your Password?” button on the login screen.

    IN A FEW CLICKS: How to create an account

    1) Go to www.mymaia.ai
    2) Navigate to the “Plans and Prices” page
    3) Choose between the Free plan and the Elite plan
    4) Fill in the registration form with the required information
    5) Confirm your email address
    6) Complete the payment
    7) Click the button
    8) Enter your credentials
    9) Click the “Log in” button

    IN A FEW CLICKS: How to log in to Maia next time

    1) Go to www.mymaia.ai
    2) Click button
    3) Enter your credentials
    4) Click the “Log in” button

    2.2 How to download the Maia app onto your device

    Once you have registered and logged into Maia from your computer, you can also download the app to your mobile. Go to the Maia website from your phone, scroll to the bottom page, and choose between Google Play and App Store.

    Once you select an option, you will be redirected to the corresponding app store, where you can download the app.

    2.3 What the Maia panel looks like on the first login

    The Maia panel has two main sections: the right section is where the user can do searches, while the left section is where Maia keeps the conversation history.

    The right section features a search box where you can type your question.

    Please note that the microphone symbol enables you to chat with Maia using your voice through Speech-to-Text technology.

    Next to the microphone symbol, you will see the attachment icon

    Just below the search box, there are four boxes that show what you can do with Maia:

    At the top of the right section, the 3 icons allow you to, respectively:

    – share your conversion on social media

    – change the name of your conversation

    – delete your conversation

    On the left side of the screen, below the conversation history section, you will find
    the Maia credits bar.

    The bar displays the residual credits, the renewal date, and a “More details” button. Once you click the button, a pie chart will appear showing how the credits have been spent according to your requests.

    The credits update dynamically each time a task is completed, an answer is provided, or a search is performed. Next to the credit bar, you will find the icons. Click on the first button to select the chats you want to remove from the conversation list and on the second button to start a new chat.

    In the top left corner, you will find the dropdown menu icon with the following items:

    3. CUSTOMISATION SECTIONS

    If you want Maia to provide custom answers, take some time to explore the panel sections dedicated to storing personal information and documents.

    3.1 Personal Profile Graph

    3.2 My files

    The Personal Profile Graph, also known as PPG, is a tool that allows Maia to map users’ interests, preferences, and personal information.

    Note: To fully benefit from Maia’s potential, we suggest filling in the PPG with as much information as possible.

    The Personal Profile Graph is made of NODES, each representing a different category of information that the user can provide.

    To access this section and add details, click the menu in the top left corner and select the “Personal Profile Graph” item.

    The Personal Profile Graph is a network of NODES. In the centre, you will find a NODE labelled with your name that contains your basic information. In our example, the user’s name is John, so the central NODE is “John”.

    From the central NODE, 7 other NODES branch out, each representing a specific category.

    The categories are:

    – Physical Appearance. This section contains information about the user’s physical traits, such as body type, weight, eye and hair colour, and whether they wear glasses.

    – Job. This section contains information about the user’s job, company and office location.

    – Education. This section contains information about the user’s educational background and the languages they speak. Remember that here you can add as many languages as you like.

    – Family. This section contains information about the user’s family members. If completed, it provides a full picture of their family, including their partner, children, parents, and siblings. You can also enter specifics such as each family member’s name, age, and interests.

    – Passions. This section collects the hobbies and passions the user first entered during registration. You can add more by typing them into the box.

    – Lifestyle. This section contains information about the user’s diet, allergies, favourite foods and drinks, and travel preferences such as favourite vacation types and visited destinations. You can also add information about your favourite sports teams, the sports you practice, and what social media you are on.

    – Finance. This section contains information about the user’s properties – for example, a two-room apartment at 42 Ellerdale Road, London – and their vehicles. In this last category, you can also specify your vehicle horsepower and registration year.

    As you enter your data, the graph will update, creating new connections and NODES, while the information added to the graph will appear in the right section.

    3.1.1 How to enter information into your Personal Profile Graph

    On the right side of your Personal Profile Graph, you will find a button that says “Add information to John” . Once you click it, a dropdown menu will appear, showing the remaining details you can add to further enrich the central NODE, “John”. Some of your data, like your first name, last name, date of birth, and gender, are already part of your graph as they were automatically added during registration. In this specific case, the information which has been left out is “Address” and “Residence.”

    IN A FEW CLICKS: How to add information to your PPG

    1) Click menu
    2) Select “Personal Profile Graph” from the dropdown menu
    3) Click “Add information to John”
    4) Choose an item from the dropdown menu
    5) Fill in the field with your data
    6) Press “Enter”
    7) Click “Save the change”

    Note: Don’t forget to click “Save the change” after completing all fields in a NODE.

    If you don’t save and move to another NODE in the graph, any unsaved information will be lost, and you will need to re-enter it.

    You can navigate your Personal Profile Graph by clicking the NODES in the left section or selecting any NODE in the central graph. This will take you to the corresponding category, where you can add your information.

    Some NODES, like “Family”, “Job”, “Passions”, and “Finance”, allow you to add second-level information. For example, if you add your partner’s name in the “Family” NODE, as first-level information, you can also specify their job, age, and passions, as second-level information.

    3.1.2 How to add second-level information

    After entering your life partner’s name (e.g., Lisa) into your PPG and saving the change, as we have seen before, a new NODE called “Lisa” will be automatically created. To add further information to this NODE, select it and click the “Add information to Lisa” button found on the right. Once you click the button you will see a dropdown menu with a list of further information, such as age, gender, interests and type of relationship.

    For example, if you enter your life partner’s age and click “Save the change” , your Personal Profile Graph will update and create an “Age” connection that links “Lisa” to the new NODE that features the age number.

    IN A FEW CLICKS: How to add second-level information to your PPG

    1) Click the menu and select the Personal Profile Graph item
    2) Hover the mouse over the NODE you want to enrich, for example, “Lisa”
    3) Click “Add information”
    4) Select an item from the dropdown menu
    5) Complete the field with your information
    6) Press “Enter”
    7) Click “Save the change”

    Note: You can delete the information you entered anytime by simply clicking on the trash symbol found next to each data.

    To re-enter information about your family members, you just need to click the “Family” NODE again.

    If you don’t want certain NODES – for categories like physical appearance, education, job, family, passions, lifestyle, or finance – to be shown in your PPG, you can turn them off. Simply click the icon in the top right, select the NODES you want to disable and click “Save” . By doing so, the NODES you selected will no longer appear in your Personal Profile Graph.

    IN A FEW CLICKS: How to disable a NODE in your PPG

    1) Click the icon in the top right corner
    2) Choose the NODES you don’t want to be displayed on your graph
    3) Click “Save”

    Note: We recommend entering as much information as possible into your Personal Profile Graph. This way, Maia can use your data to give you the most accurate and customised answers.

    3.2 My files

    My files is a personal space where users can upload documents, website links, voice messages, and emails. Maia can perform various tasks on these files, like answering questions about their content, providing translations and summaries, and even audio transcriptions.

    Let’s take a look at what can be uploaded and how to do so.

    Here is a list of files you can upload:

    ● Text files: TXT, PDF, DOCX, PPTX
    ● Images: JPG, PNG, TIFF, BMP, GIF, WEBP
    ● Audio: AAC, WAV, MPEG, OGG, OPUS
    ● URL: (website links)

    3.2.1 How to upload documents to My files

    You have two ways to access your dedicated storage space.

    1st way to upload files to your storage space

    The first and quickest way is to go to the menu in the top left corner and select “My files”.

    The next screen will show a list of saved documents on the right, with two folders on the left labelled “My Files” and “Content from Email” that help keep your files organized.

    From there, you can upload your files by clicking the “Add to folder” button and choose whether you want to add a file or a URL.

    Once you choose and upload your file, it will be displayed as follows:

    You will then see a set of icons that allow for quick actions:

    – The first icon allows you to attach the file to a conversation.
    – The second icon enables quick actions, such as viewing the document, summarizing it, or translating it.
    – The third icon allows you to move the file into a new folder.
    – The fourth icon lets you edit the attached document.
    – The last icon allows you to delete the uploaded file.

    2nd way to upload files to your storage space

    Another way to upload a file is by clicking the attachment icon in the search box.

    This action will make appear a pop-up window featuring three options:

    – Clicking the “File” button lets you choose a file to upload to your storage.
    – Clicking the “URL” button allows you to add a website link to your storage.
    – Clicking the “My Files” button opens the screen we saw earlier, showing all your uploaded files.

    Please note that the system allows file uploads up to a maximum of 5 MB.

    How to upload files

    Clicking this button opens a pop-up where you can paste the website link you wish to upload. After pasting the link, simply click “Add”.

    IN A FEW CLICKS: How to upload a file to “My files”

    1) Click the menu in the top left
    2) Click “Add File”
    3) Select the file you want to upload from your device
    4) Wait for the file to be fully uploaded

    IN A FEW CLICKS: How to upload a file from the search box

    1) Click the “Attach File” icon
    2) Click the “File” button
    3) Select the file you want to upload from your device
    4) Wait for the file to be fully uploaded

    IN A FEW CLICKS: How to upload a URL to “My Files”

    1) Click the “Attach File” icon
    2) Click “Add URL”
    3) Paste the link in the URL box
    4) Click “Add”

    You can easily send email content or any attachments you have received via email. Forward the email to [email protected] to add the email content and/or any attachments to the “Content from Email” folder under the “My Files” section.

    4. MAIA’S TASKS AND FEATURES

    Maia offers a wide range of features, from searching the web for information and generating unique images to creating personalized text—whether it is a quick paragraph or more detailed content. It can also interact with the files you upload to your storage space.
    Let’s take a look at some examples and see how these features work in practice.

    4.1 Ufind: web-based information search

    This feature allows you to ask questions and get accurate answers based on verified sources. You can request information on a variety of topics, by asking Maia to carry out web searches or more localized searches which can help you find a business in a specific area.

    4.1.1 How Ufind works

    If you want to perform a web search and ask for information or advice, simply type your request into the search box. Alternatively, you can use your voice to interact with Maia by clicking the microphone icon . 

    In this section, you can ask Maia questions and receive answers based on information found on the web. Please remember that, if you activate geolocation and complete your Personal Profile Graph, Maia will be able to provide highly customized answers. Besides web searches, here you can do local searches and ask personal questions and interesting facts about Maia. Finally, you can also ask about your information to see how much Maia has learnt about you.

    4.1.2 Questions you can ask Maia

    – Web searches are standard searches conducted on the web which also include those that don’t require specific customization.

    Let’s see some examples:

    Maia’s answer will be well-structured, starting with a summary of David Beckham’s life, followed by context, and ending with additional information.

    You will also see a “Sources” section, indicating where Maia has drawn the information from, with all sources accessible by clicking the relevant buttons.

    In the top right corner, you will find icons that allow you to share the conversation, edit the title, clear the chat, and delete the conversation .

    As mentioned before, the button enables you to share the conversation by generating a public link. Clicking it opens a pop-up window that lets you share the conversation via Facebook, WhatsApp, X, LinkedIn, or email.

    Finally, the buttons allow you to send feedback on an answer – with a thumb up standing for positive feedback and a thumb down standing for negative feedback, as well as listen to your answer. This last feature uses Text-to-Speech technology, which is especially handy if you can’t read and prefer to listen.

    4.1.3 The importance of the context

    Maia can infer the subject of a sentence, even when it is not explicitly mentioned, by deriving it from the prior context.

    In our example, the user asks who David Beckham is and moves on to their second question “How many children does he have?”. Although the subject, David Beckham, is not specified, Maia can still understand it from the previous interaction.

    Maia has provided an answer with information about David Beckham’s children. As you can see from the example, there was no need to specify the subject of the question as the context carried over the information that Maia understood and used to search.

    – Local searches help locate businesses in a specific area, whether near the user’s address or in another city.

    Here is a visual example of the request “Search for a sushi restaurant near Camden Town”.

    The user searched for a specific type of restaurant in a particular area. Maia found three options and created a detailed profile for each, including a short description, pros and cons, opening hours, and, if available, a link to the restaurant’s website.

    Note: The availability of the provided information strictly depends on whether the business is listed online, not on a malfunction of Maia.

    – With personal searches, you can discover more about Maia and how it can assist you. You can also ask Maia similar questions about yourself to see how much it knows about you.

    IN A FEW CLICKS: How to perform a web search

    1) Click the “+” button in the bottom left corner to open a new chat
    2) Type your question into the search bar
    3) Press Enter

    Types of searches:

    – Web searches
    – Local searches
    – Personal searches

    4.2 What Image Generation is

    This is where Maia generates images using AI. Just like with web searches, you can share or download them to your device.

    Maia creates detailed, high-quality images that span various styles and formats. The result is incredibly realistic and expressive, with a sharp focus on facial expressions and textures. The portraits are also extremely realistic.

    4.2.1 How Image Generation Works

    Let’s ask Maia to generate a picture from a short and simple text prompt: “Create an image of a child with a big smile on his face, eating a piece of chocolate cake”.

    Our request has been turned into the image below:

    IN A FEW CLICKS: How to generate an image with Maia

    1) Click the “+” button in the bottom left corner to open a new chat
    2) Write your image prompt
    3) Press Enter

    4.3 What “Text Generation” is

    This is where Maia generates a wide range of texts, including articles, contracts, podcasts, reports, and more.

    4.3.1. Come funziona la “Generazione testi”

    To generate your text with Maia, type the request in the search bar.

    Let’s see a few examples:

    1) Write an article about the story of Santa Claus

    Maia has generated a text on the requested topic, following the proper structure and guidelines typical of an article.

    2) Create a sales contract for a Xiaomi phone priced at €120 between Mr Jack Thompson and Ms Emma Wilson.

    Note: This example only includes the buyer’s and seller’s names, leaving out sensitive information like tax numbers or addresses. Depending on the context, Maia adds placeholders and/or fictitious details which you will need to edit later. Although, in this case, the user hasn’t provided specific information on the buyer and seller, Maia has added placeholders to ensure the contract looks legally valid.

    IN A FEW CLICKS: How to generate a contract

    1) Click the “+” button in the bottom left corner to open a new chat
    2) Enter the details of the contract
    3) Press Enter
    4) Edit the information with real details (e.g., tax ID, residential address, etc.).

    4.4 What “Uknow” is

    This feature, which combines the “My files” storage space and Maia technology, allows you to upload texts, audio, images, and URLs. Once you upload your file, you can ask Maia questions about its content, translate or summarize it, and ask for audio transcriptions.

    4.4.1 How “Uknow” works

    To talk about this feature and understand how to use it, we need to go back to the section dedicated to “My Files” and file uploads (Chapter 3.1 of this manual).

    To start using the feature, you will need to attach one or more files to a chat.

    First, start a new chat by clicking on the icon and open a new conversation. Then, you can proceed by attaching the file.

    To attach a file to a conversation, click the “Attach” icon below the search bar and access the “My Files” section.

    You will then see the following screen:

    Now, to attach your file to a conversation, drag it to the left side of the screen. Once the upload is complete, the chat will open, and the attached file will be displayed above the search bar.

    IN A FEW CLICKS: How to attach a file to a conversation

    1) Click on the attach icon
    2) Select “My Files” from the dropdown menu
    3) Choose the file you want and drag it into the section on the left
    4) Wait for the file to be fully uploaded

    4.4.2 Quick actions to perform on documents

    On the right side of the document title, you will see three vertical dots

    Once you click this icon, a dropdown menu with a set of quick actions will appear:

    View. By clicking here, you can view the attached document.

    Summarize. By clicking here, you are asking Maia to summarize the attached document.

    Translate. By clicking here, you are asking Maia to translate the attached document. Once you proceed, a pop-up will open where you can choose the language for your translation. For English, Spanish, French, and Italian, click the corresponding flags. If you choose a language which is not in the flag list, click the symbol to view the complete list of languages for which Maia can provide a translation.

    Unlink. By selecting this option, you are unlinking the document from the chat. If no other documents are linked to the chat, a standard search box will appear once you click there.

    In addition to the quick actions, you can also ask Maia specific questions about the content of your document. Use the chat search box to type your request.

    Visual example

    Once you upload the file “Maia Terms and Conditions”, the following screen will appear:

    Next, you can proceed by asking Maia when the document was last updated:

    In this case, Maia searched the uploaded document for the information and provided the correct answer, as shown in the first few lines.

    5. PRICING

    Maia is an AI product that works through a credit system called Maia Credits. This system allows you to use credits only for the specific tasks or requests you actually need, ensuring no credits are left unused.

    As mentioned earlier, when making your purchase, you can choose between two types of plans:

    – Maia Free has no fixed monthly costs and provides 50 free Maia Credits per month which you can use for any Maia feature.

    – Maia Elite has a fixed cost of only €5 per month and provides 500 Maia Credits, with automatic monthly renewal.

    The Maia Free plan allows unlimited access to all types of requests, with the only limitation being the 50 credits available. Once the credits are over in your Free plan, the service will be unavailable until the plan is renewed for free, after which you will receive another 50 credits, as provided for in the Free plan.

    If you think that the 50 monthly credits on the Free plan are not enough for your needs, you will have to upgrade to the Elite plan to get additional credits. Purchasing extra credit packages is not possible with the Free plan.

    The Elite plan not only comes at a very competitive price of just 5 euros per month, but it also provides 500 credits, which results in more interactions with Maia. Besides, if you run out of credits on the Elite plan, you can always purchase extra credit packages.

    Our extra credit packages are:

    – Small: 500 Maia Credits
    – Medium: 1000 Maia Credits
    – Large: 3000 Maia Credits

    Please remember that the credits you purchase from the extra credit packages are valid and can only be used while your Elite plan is active. If you don’t renew your subscription after 3 months, the account will switch to the Free plan with 50 credits, and any extra credits you have bought won’t be available. However, if you renew the Elite plan, those credits will become available again.

    5.1 Payment methods

    To start using Maia, you can choose from the following payment methods:

    – Credit cards (Visa, Mastercard, Amex, UnionPay)
    – Google Pay, Apple Pay
    – Utake Payment

    The Elite plan has a fee of 5 euros, which will be charged monthly. When you renew by making your next payment, the 500 Maia Credits will be automatically added to your Maia account.